Disclaimer: “ldhstore.com” is not an official Louisiana Department of Health or State of Louisiana government website; nor is “ldhstore.com” the official vendor for merchandise of the Louisiana Department of Health or State of Louisiana. The Louisiana Department of Health is not responsible for the contents of this website or for any representations made by this website/vendor.
Due to delays during the pandemic, please allow at least 10 business days (Monday - Friday) production time for all orders. All items are custom ordered from our vendors, and shipped to our office for embroidery. Once completed, we will send an email confirmation upon shipping your order.
For group orders production will start after the coupon code's expiration date.
If an item is out of stock, or no longer available we will do our best to notify you as soon as possible.
Customer agrees that it will not hold Orleans Embroidery accountable for delays in delivery due to acts of God or other circumstances over which we have no direct control.
The order will ship 10-12 business days after the coupon expiration date. All the group orders will ship to the GROUP DISCOUNT organizer. The group organizer will receive a package with all individual orders labeled and will hand deliver it to all participants.
You can get quantity discounts if you order the same item in different colors or sizes.
You can also order a group discount code via email at firstname.lastname@example.org and you will get a 25% discount, minimum purchase 12 items.
All orders must be paid with PayPal or credit card online.
Orleans Embroidery is required by law to collect all applicable state and local taxes for goods and services shipped to Louisiana.
We will make every effort, upon your request, to change or cancel your order. If the order has not yet started the production process, no additional change or cancellation fees will be applied.
We do not accept unauthorized returns. If any problem arises, please call us immediately.
Pricing / Stock
We will make our best efforts to keep our site up to date, but from time to time prices may change. We reserve the right to change prices on the site at anytime. Some items shown on our website may not currently be available or in stock.
Due to the custom nature of our work, we will only replace defective items or refund payment for an order that you are not completely satisfied with if one or the following may occur:
The item is defective from the manufacturer.
The embroidery quality is not of a commercially acceptable level, as determined & agreed upon by both parties after communication of concerns.
Garment sizes may vary from our manufacturers. All size charts are listed below the item description for measurement reference. If you have any questions or concerns regarding size, please feel free to contact us for more information.
Please note we are not responsible for the purchase of an incorrect style, color, or size ordered.
Items that have been worn, washed, or altered may not be returned or exchanged.
To request a return please email us at email@example.com
Authorized returns may be mailed to our office address:
4517 Thalia St.
New Orleans, LA 70125
Please note unauthorized returns shipped to this address will not be processed, and you may be responsible for return shipping costs