FREQUENTLY ASKED QUESTIONS:
Disclaimer: “https://www.womans.org” is not an official Woman’s Hospital government website; nor is “https://www.womans.org” the official vendor for merchandise of the Woman’s Hospital. The Woman’s Hospital is not responsible for the contents of this website or for any representations made by this website/vendor.
FREQUENTLY ASKED QUESTIONS:
Please register before you place your first order, go to Start Here on the home page and follow the instructions.
FREE official Woman's Hospital logo embroidered on each item.
FREE shipping to your home when using a group discount.
Please add $ 8.00 for shipping on orders less than $ 150.00.
3 WAYS TO SAVE!
- BUY 3 POLOS OR JACKETS & GET 10% OFF
- GROUP DISCOUNT 25 % OFF AND FREE SHIPPING
- LARGE ORDER QUANTITY DISCOUNT
BUY 3 POLOS OR JACKETS & GET 10% OFF
When you purchase three (3) or more polos or jackets (excluding t-shirts, accessories or promo items) receive.
- 10% off your order
- FREE shipping
- Mix and match from all available jackets, polos, and button-down shirts (T-Shirts & Accessories and promo items not included)
The discount will apply automatically within the cart when you add 3, or more garments to your order.
This offer cannot be combined with any other offer, coupon code, or group order code.
GROUP DISCOUNT 25 % OFF AND FREE SHIPPING
Get 25% off items and FREE Shipping by using a group discount code. Minimum group order total is 12 clothing items
- Send us a direct email to [email protected] requesting a Group Order Coupon Code.
- Share the discount coupon with your coworkers.
- Each person will order and pay individually using the coupon.
- All orders made with your coupon will be shipped together but individually packaged.
- Minimum group order total is 12 clothing items. (Accessories, t-shirts, promo items not included with the coupon)
- If your group order meets the minimum of 12 items at this point your orders will be processed & shipped within 10-12 business days (Mon – Fri) after the expiration date.
- The group order will be shipped to the individual who initially requested the discount code. This person is responsible for dispersing individual orders to their recipients.
- When contacting us for a Group Order Coupon Code please include the desired expiration date for your code, and the preferred shipping address for the shipment upon completion.
- This offer cannot be combined with any other offer, coupon code, or group order code or quantity discounts, promo items, accessories and t-shirt not included).
LARGE ORDER QUANTITY DISCOUNT
- Offered automatically when buying the same item in large quantities.
- As you increase the quantity the price per unit will be lower.
- You can mix and match color from same item.
- This offer cannot be combined with any other offer, coupon code, or group order code or quantity discounts, promo items, accessories and t-shirt not included).
You will receive the following messages from Orleans Embroidery;
Woman's Hospital does not have information about your shipment, we will send you a confirmation once we get your order and another one 7-10 days after that. You can also check your order status online.
We do not process any orders by phone and prefer if you send all inquiries via email due to the large number of orders we handle.
All orders must be paid with PayPal or credit card online.
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Sales taxes
Orleans Embroidery is required by law to collect all applicable state and local taxes for goods and services shipped to Louisiana.
Order Cancellation
We will make every effort, upon your request, to change or cancel your order. If the order has not yet started the production process, no additional change or cancellation fees will be applied.
We do not accept unauthorized returns. If any problem arises, please call us immediately.
Pricing / Stock
We will make our best efforts to keep our site up to date, but from time to time prices may change. We reserve the right to change prices on the site at anytime. Some items shown on our website may not currently be available or in stock.
Due to the custom nature of our work, we will only replace defective items or refund payment for an order that you are not completely satisfied with if one or the following may occur:
Garment Sizing
Garment sizes may vary from our manufacturers. All size charts are listed below the item description for measurement reference. If you have any questions or concerns regarding size, please feel free to contact us for more information.
Items that have been worn, washed, or altered may not be returned or exchanged.
To request a return please email us at [email protected]
Authorized returns may be mailed to our office address:
Orleans Embroidery
4517 Thalia St.
New Orleans, LA 70125
Please email us to [email protected] and we will answer before the end of the day. If no response please call us at: 504 266 2618.
9:00 am to 5:00 pm Central.