How to order?
Please register before you place your first order, go to Start Here on the home page and follow the instructions. The uniforms are only available online. We will ship your order for FREE to your home.
What is included in prices?
FREE shipping to your home.FREE official ISL logo embroidered on each item.Taxes not included, will be added when you check out..
How long does it take to get an order?
Polo shirts ship in a couple of days, cardigans, oxford shirts and peter pan may take longer depending on stock. We will post the shipping date on the website under your name.
How do I know if my online order has been placed?
You will receive the following messages from Orleans Embroidery;- Thanking you for the order, immediately after you pay for the order.- Shipping status will be posted on the website under your account the day after the order was placed.
Can I call Orleans Embroidery to inquire about the shipment ?
Please email your request to [email protected], due to the number of orders it will be easier and faster for us to respond via email.
Can I order by phone?
We do not process any orders by phone and prefer if you send all inquiries via email to [email protected] due to the large number of orders we handle.
Can I pay with cash or check?
All orders must be paid with credit card online.
Returns
If you purchased a uniform that has a defect or do not fit well, we will be happy to either replace it or refund your money within 60 days of your purchase. We cannot, offer refunds or exchanges on uniforms that have been worn, altered or washed.
How can we contact you ?
Please email us to [email protected] and we will answer before the end of the day. If no response please call us at: 504 266 2618.
Office Hours
9:00 am to 5:00 pm Central.Monday to Friday.4517 Thalia St. New Orleans, La 70125