All tax exempt orders must be placed by a user with an Audubon email and by entering CORPORATE in the promo filed. For staff or volunteers ordering unforms please use a personal email address and do not use the promo code. You will be charged tax at checkout.

Due to delays during the pandemic, please allow at least 7 business days. A few items may take longer, and we will note that on the site. (Monday - Friday) production time for all orders.

You will receive the following messages from Orleans Embroidery.

• Thanking you for the order, immediately after you pay for the order.
• Stock problems if any within 3 business days (Monday - Friday) after you place the order.

Shipping status, 8 - 10 business days (Monday - Friday) after you place the order.

Audubon does not have information about your shipment, we will send you a confirmation once the order is received, & another once your order ships.

We do not process any orders by phone and prefer if you send all inquiries via email due to the large number of orders we handle.

You can use any type of Credit card, Visa, Master or American Express. Paypal is our service provider, however, any card is accepted.

Please email us to [email protected] and we will answer before the end of the day. We prefer to respond via email.

9:00 am to 5:00 pm Central (Monday - Friday).